Privacy Policy

Who We Are

This website is operated by the National Federated Compute Service NetworkPlus team, available at:
Website URL: https://nfcs-networkplus.ac.uk/
Contact email: nfcs-inquiries@jiscmail.ac.uk

If you have any privacy-related questions, you can contact us directly using the details above.

What personal data we collect and why

We keep our data collection to a minimum. The only personal data we collect is:

  • Email address – when you choose to contact us using our contact form.
  • Name (optional) – only if you provide it in the form.

We collect this information solely to respond to your enquiry.

We do not:

  • Track users with cookies or analytics.
  • Collect sensitive personal data.
  • Share your information with third parties for marketing purposes.

Our legal basis for processing this data is your consent, which you give when submitting the contact form.

Cookies and analytics

This website does not use cookies for tracking or analytics.

Who we share your data with

We do not share your personal data with any third parties unless required by law.

How long we retain your data

  • Contact form submissions are kept for a maximum of 6 months to allow us to respond to your enquiry. After this period, your information will be securely deleted.

What rights you have over your data

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of any inaccurate information.
  • Request deletion of your data.
  • Withdraw your consent at any time.

To exercise these rights, please contact us at nfcs-inquiries@jiscmail.ac.uk

Where your data is sent

We do not transfer your personal data outside the UK or the European Economic Area (EEA).

How We Protect Your Data

We take appropriate security measures to protect your data, including:

  • Secure transmission via HTTPS.
  • Limited access to submitted data.
  • Routine deletion of stored enquiries.

Data Breach Procedures

In the unlikely event of a data breach, we will:

  • Assess the risk to your rights and freedoms.
  • Notify the Information Commissioner’s Office (ICO) if required.
  • Inform affected individuals without undue delay where there is a high risk to their rights.

Automated Decision-Making & Profiling

We do not use automated decision-making or profiling on our website.

Regulatory Authority

If you have concerns about how we handle your data, you can complain to the UK Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/